ASJade Technology and its affiliated companies (hereinafter referred tosas “ASJADE”, “we/our/us”) are committed to protecting and respectingsyour privacy. We endeavor to comply with all applicable laws on privacysprotection and personal information security. ASJade Privacy Policy,stogether with any additional terms and conditions that containssupplementary information in connection with particular services you aresusing (hereinafter referred to as “Privacy Policy”), outline our privacyspractices regarding the collection, use and safeguard of your personalsinformation through ASJade websites, devices, applications and anysservices, both online and offline we provide (hereinafter referred to ass“SERVICE”), along with whom we may share or disclose the collectedsinformation. If you are a minor, you shall access or use the SERVICEsonly after your parents (or your guardian) read and agree our PrivacysPolicy. The use, access or submission of personal information to thesSERVICE by you, or if you are a minor, the submission of your personalsinformation either by your parents (or your guardian) or by you with thespermission of your parents (or guardian) to ASJADE will be deemed assyour acceptance of the Privacy Policy.
Information ASJADE Collect
When you use our SERVICE, we may need to collect certain informationsfrom you when use or interact with our SERVICE (hereinafter referredsto as “Information”); we may ask for the following information:
- Your e-mail address and country/region when you sign up or log in ASJADE Member account; if you use your social media account to log in or sign up for ASJADE Member account to use our SERVICE, any publicly available information (including but not limited to your profile picture, gender, date of birth and language setting) associated to your social media account may also be collected by us.
- Your name, mailing/shipping/billing address (including zip code), contact information, e-mail address, credit card number or other payment service information when you make a purchase of our devices, paid services or for certain customer service request.
- Your name, mailing/shipping address (including zip code), contact information, e-mail, gender, date of birth and ID number when you enter our events or campaigns.
Information from your use of SERVICE
- Device information: such as your device model, serial number, the version and type of your operation system, IP Address, MAC Address, IMEI number and other unique device identifiers.
- Log information: such as the settings, activation time of your devices, the network you use to connect to our SERVICE, the status of the network, telephony log information, standby status, crash history, preferred interface, type and language settings of browser, diagnose and usage data as well as your usage behavior on our SERVICE.
- Location information: such as the version of your devices’ GPS and Wi-Fi module, GPS signal, data identifying nearby Wi-Fi access points and cell towers, the time zone and local time where the device is used.
- Application information: such as the type of your installed applications or software, your usage and interaction with content offered through SERVICE, for instance, the install and uninstall time, frequency of your usage, the category of your preferred applications and software.
How ASJADE Use Your Information
We may use information we collect for the purposes below:
- To assess and improve the SERVICE.
- To obtain customer feedback and to analyze user experience for the purpose of development and evaluation of new services and devices.
- To fulfill the sign-up process of ASJADE Member account or device registration.
- To deliver and fulfill any requests made by you, including but not limited to, providing information and documentation regarding purchases such as delivering purchase invoices or proof of purchase; provide software updates and technical notices.
- To process and fulfill any subscriptions you have signed up for, including ASJADE eDMs or newsletters to keep you up to date with the latest ASJADE news, promotions and upcoming events. You may unsubscribe it at any time with no charge.
- To send you important notifications, such as communications about changes to our terms, conditions and policies. Because of the importance of the communications, you may not opt out of receiving these communications.
- To verify your identity, deliver campaign entries and rewards, provide shuttle services and cover you with insurance if it is a necessity when you enter our events or contests.
- To assist you on recording, analyzing, modifying and storing information including data about you, your daily activities and the activity results calculated from the data above. Moreover, we will support you on editing and accessing the data and activity results, when you share this information with your family, caregivers, and health care professionals.
- To provide you with recommendation about services you may be interest in based on your use of our SERVICE.
- To provide you with marketing communications and advertising that we believe may be of interest of you.
- To respond to customer support requests, such as product repair requests and respond to your questions.
- To provide you with our customer care and customer satisfaction survey for user experience analysis.
- Any other purposes with your consent.
To whom ASJADE disclose your information
Your information will not be disclosed to any third parties without the following exceptions:
Your Consent
We will only disclose or share your information to other third parties with your consent.
Business Partners
We may disclose hashed and anonymized information to our businessspartners, for example, business partners who provide data analyticssservices or advertisings and marketing communications based on theshashed and anonymized information.
Service Providers
We may disclose and share your information to our service providerssthat provide services for or on behalf of us, for instance, servicesproviders assist us with sending marketing communications, providingscustomer support, delivering purchases and billing. These servicesproviders shall only use your information in compliance with oursinstruction and with the scope of the purposes hereof; ASJade ensuressthat all of our service providers strictly comply with the PrivacysPolicy.
For legal, protection, security purposes
We may disclose or share your information with third parties for legal or security purposes:
- To the extent it is required by applicable laws or regulations or competent governmental or judicial authorities, necessary to establish or preserve a legal claim or defense, or necessary to prevent fraud or other illegal activities.
- To protect the rights, property or safety of ASJADE, our service providers, customers or the public, as required or permitted by law.
International transfers of your information
You understand and consent to the transfer, storage, use or process ofsyour information to ASJADE and any of its affiliated companies,sservice providers who may be located in a different country to you.sAll said transfer, storage, or process of your information, shall bessubject to the Privacy Policy and applicable laws on privacysprotection and personal information security.
Cookies and similar technologies
ASJADE uses cookies and similar technologies, such as web beacons to provide our SERVICE:
Cookies
Cookies are small text files placed on your devices to personalize your user experience on our SERVICE. Cookies will not collect information that identifies you:
- Sign-up and authentication: We use cookies to store your unique sign-up ID number and authentication information on your device. Cookies allow you to visit and move from page to page within our websites without having to log in again on subsequent visits.
- Storing your preferences and settings: Cookies maintain your settings and preferences on your devices, such as your preferred language or location; by storing the settings in cookies, it is not a necessity to reapply your preferences and settings each time you visit our websites.
- Analytics: We use cookies to count the number and length of your visit on our websites as well as which part or features you visit the most as well. This information helps us analyze the performance and operation of our SERVICE to improve performance and develop new features, functions and services.
- Advertising: We use cookies to collect data about your use on our websites and identify your interests, such as the advertisings you have viewed. ASJADE, and our business partners, use this data so that we can provide advertising that is most relevant to you.
Please note, you can configure cookies preferences by accessing [toolssand settings] of the browser to accept, block or delete cookies. Theslocation of the [tools and settings] of the browser may vary dependingson the browser you install, please visit browser’s privacy or supportspage for further information. Certain features of our SERVICE dependson the use of cookies, if you choose to disable cookies, you may notsbe able to use the all of the features of our websites.
Cookies used on our websites have been categorized below; you may alsosrefer to the charts to know which cookies we use on our websites andswho hosts it:
Category 1: performance Cookies
Category 2: functionality Cookies
Category 3: targeting Cookies or advertising Cookies
Category 1: performance cookies
Cookies collect information about how you use our websites, forsinstance which pages you go to most often, and if you get errorsmessages from our web pages. Cookies will not collect information thatsidentifies you. All information cookies collect is aggregated andsanonymous. They are only used to improve the performance of ourswebsites.
Cookie Name | Host |
---|
Google Analytics | Google Inc. |
Category 2: functionality cookies
Cookies allow our websites to save your settings and preferences (suchsas your preferred language or the region you are in) in order tosprovide you with a more personal and consistent experience each timesyou visit our websites. For instance, our websites are able tosremember the web pages you recently viewed, the number of times yousvisit the forums listed on our websites or allow you to review thesdevices you recently compared on our websites. Cookies can also besused to remember changes you have made to text size, fonts and othersparts of our websites that you can customize. Cookies may also be usedsto provide service you have asked for, such as watching a video on ourswebsites. The collected information such as your browsing activitiesson our websites is anonymized and cannot be tracked by non-ASJADEswebsites.
Cookie Name | Host |
---|
Popup | ASJADE |
ProductGroup_RelationId | ASJADE |
comparecookiename | ASJADE |
recently | ASJADE |
Lang | ASJADE |
Category 3: targeting cookies or advertising cookies
Cookies are used to deliver advertising that is more relevant to yousand your interests by storing how you use our SERVICE. Cookies aresalso used to limit the number of times you see an advertisement asswell as help measure the effectiveness of the advertising campaigns.sASJADE places cookies by using advertising campaign services, such assGoogle AdWords, and Google DoubleClick. The information cookiesscollect is only used between ASJADE and advertising campaign servicesproviders.
Cookie Name | Host |
---|
Google DoubleClick | Google Inc. |
Facebook: Conversion, and Remarketing Cookies | Facebook, Inc. |
AddThis | Clearspring, Inc. |
Third-party links on our websites
Our SERVICE may contain links to third-party websites. Please be awaresthat ASJADE is not responsible for the security, the privacy practicessand the materials of those third-party websites. We encourage you tosbe aware of when you leave our SERVICE, and to read the privacysstatements of those third-party websites carefully. This PrivacysPolicy applies to ASJADE SERVICE only.
Security
We take precautions to protect your information against unauthorizedsaccess, alteration, disclosure or destruction. We conduct internalsreviews of our information collection, storage and processingspractices and security measures, as well as physical security measuressto guard against unauthorized access to systems where we store yoursinformation.
Transmission of information between different locations of ASJADE andsits affiliated companies is performed through our secured wide areasnetwork. When you submit your information to us, your information issprotected both online and offline. However, ASJADE cannot guaranteesperfect security on the internet. To protect your data fromsunauthorized access, we recommend that you:
- To use alphanumerical passwords when signing up ASJADE Member account.
- To change your passwords on a regular basis.
- To keep your devices up to date by applying the latest available security updates for your software and use such tools as virus/spyware scanners.
If you become aware of a technical vulnerability affecting ASJADE SERVICE, please do not hesitate to contact us through sales@asjadetech.com
Manage Your Information
We want to help you keep your information accurate. You may view andschange your information by logging in your ASJADE Member account andsediting your account information.
For further inquiries about information ASJADE collect about you,skindly contact us through sales@asjadetech.com
Whenever you use our SERVICE, we strive to maintain the accuracy ofsyour data and protect your information against any accidental orsmalicious destruction. We will accommodate your requests regardingsyour data; however, we may not be able to fulfill all your requests insthe following circumstances:
- As required or permitted under application laws;
- For legitimate business purposes;
- Unreasonably repetitive requests that require
- disproportionate technical efforts and resources, for example, developing a new system or fundamentally changing the current practices;
- Potentially risks on the privacy of others;
Minor's Privacy
We do not knowingly collect information from a minor under the age ofsthirteen (13), or equivalent minimum age in the relevant jurisdiction,swithout parental consent. We encourage parents (or guardian) to takesan active role in a minor’s online activities and interests whilesusing our SERVICE.
If you are a minor, please seek parental consent before your use ofsour SERVICE. You may submit your information with parental consent tosus only. Your parents (or guardian) can revoke any consent previouslysgiven at all times.
Sensitive Personal Information
ASJADE will never ask you to provide sensitive information such assinformation about your medical or health records, political orsreligious beliefs, criminal offences (alleged, or committed), criminalsconviction background, sexual orientation, sexual history, behavior orsgenetic information. Please refrain from providing us with suchsinformation
Changes to ASJADE Privacy Policy
We may change the Privacy Policy from time to time, we highlysrecommend you periodically review the Privacy Policy posted on ourswebsites. By accessing or using our SERVICE after the Privacy Policyshas been updated, ASJADE will deem that you consent to the PrivacysPolicy, including any updates. The most current version of the PrivacysPolicy will always be available on this page; a prominent notice suchsas email notification will be delivered to you about any significantschanges. You can always check the “updated time” at the bottom for thesmost current version of Privacy Policy.
Contacting Us
If you have any inquiries, questions, comments or complaints about thesPrivacy Policy, or if you believe that ASJADE did not comply with thesPrivacy Policy, please feel free to contact us. ASJade Technology
21F., No.185, Sec. 2, Xinhai Rd. Da’an Dist., Taipei City 106213, TaiwanUpdated MAY 1, 2024 by ASJADE